Share this Job

Patient Access Representative

Apply now »

Date: Jan 12, 2018

Location: Longmont, CO, US 80501

Company: Centura Health

 



What if you could spend more time with your patients, pursue education and growth and count on the support of a family of talented heathcare professionals?  What if you could find it all in one of America's most beautiful locations? You can! Everything you're looking for is waiting at Longmont United Hospital in Longmont, Colorado.



Here you'll find that Planetree is a part of our culture and significantly influences our model of care. Our delivery of patient-centered care strives to educate and empower patients and families while humanizing and demystifying the health care experience. It's a philosophy that influences everything we do, from making architectural design decisions to providing ‘out of the box’ amenities and individual attention to patients and families.



If you're ready to put patients first and take your career to a higher level, you'll experience excellent benefits, stability and camaraderie in a supportive and stable environment.



 



Job Description/Job Posting ID: 121124 



Recruiter Contact: Hailey Meseraull (haileymeseraull@centura.org)



Clinic/Department: 8762 LUH PATIENT REGISTRATION 



Hospital: LONGMONT UNITED HOSPITAL 



Schedule: Full-time



Shift: Days


Position Summary



Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation.



Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.



Minimum Education Requirements




  • High School Diploma or GED required



Minimum Experience Requirements




  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred

  • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.



License/Certifications




  • CPR Certification (required by Penrose Hospital)



Position Duties (essential functions denoted with an * )



QUALITY




  • Maintain an accuracy rate within the departmental guidelines.*

  • Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.*

  • Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.*Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.*



SERVICE




  • Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.

  • Work daily reports as assigned.*Train in other Patient Access areas.*



COST




  • Collects patient portion from patients prior to or at time of service (following MSE).*

  • A referral to a financial counselor will be initiated if the patient cannot pay the amount due.*



Physical Requirements



Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally



 



 


Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 


Nearest Major Market: Boulder
Nearest Secondary Market: Denver

Job Segment: Medical, Clerical, Healthcare, Administrative